Help Center
How Can We Help?
Quick answers to your questions
Browse the most common questions about reservations, our menu, dietary options, and your visit. We also include private events and group dining details.
Got Questions? We Have Answers
Everything you need to know before visiting Thuan Viet 1925. Can’t find your answer? Use the contact form below or message us on Zalo / WhatsApp.
Can you host private events or large groups? Groups & Events
Yes, we love hosting private dinners, birthdays, anniversaries, and corporate events. Our private dining room seats up to 30 guests, and we offer custom set menus. Please contact us for details.
Do I need a reservation to dine at Thuan Viet 1925? Reservation
Reservations are highly recommended, especially for dinner and weekends. We accept walk-ins based on availability. Reserve online via our Book a Table page or call us directly.
Do you offer vegetarian or vegan options? Menu & Diet
Yes! We have an extensive vegan & vegetarian menu — from plant-based phở and bun rieu to braised tofu, fresh spring rolls, and seasonal veggie hotpots. View the full Vegan Menu.
Where exactly are you located? Visit Info
We are at 84 Ma May Street, Hang Buom Ward, Hoan Kiem District, Hanoi — right in the heart of the Old Quarter, a 5-minute walk from Hoan Kiem Lake.
Can you accommodate food allergies and dietary restrictions? Menu & Diet
Absolutely. Please mention any allergies or restrictions when booking or upon arrival. Our chefs can adapt many dishes to be gluten-free, peanut-free, dairy-free, or low-spice.
Do you offer set menus for groups? Groups & Events
Yes — for groups of 6 or more, we recommend our curated set menus starting at 350,000 VND/person. Includes appetizers, mains, sides, dessert, and tea. Custom menus also available.
Is there a deposit required for reservations? Reservation
No deposit is required for groups under 10 guests. For private events or groups of 10+, we may request a small deposit which is fully credited to your final bill.
What are your opening hours? Visit Info
We are open every day, including holidays:
10:00 AM — 23:30 PM
Last food order: 22:30 PM. Last drink order: 23:00 PM.
Are your dishes very spicy? Menu & Diet
Authentic Vietnamese cuisine is more about balance than heat. Most dishes are mild to medium-spicy, and we always serve fresh chili and sauces on the side so you can adjust to taste.
How can I cancel or modify my reservation? Reservation
You can reply to your confirmation email, call us, or message via Zalo / WhatsApp. We appreciate cancellations at least 2 hours in advance so we can offer the table to other guests.
Is there parking nearby? Visit Info
There is no dedicated car park, but our staff can help you arrange motorbike parking on the street (free) or guide you to the nearest car park about 100 meters away (paid).
Do you accept credit cards? Visit Info
Yes, we accept Visa, Mastercard, JCB, as well as cash (VND or USD), and popular e-wallets like Momo, ZaloPay, VNPay.
No question found
Try different keywords or contact us directly.
Still have a question?
Our team is happy to help you anytime during opening hours. Choose the channel you prefer below.